Square is one of the leading mobile credit card processing providers and merchant services. The company offers its customers an easy, affordable way to accept credit cards with a simple device that plugs into your computer or printer, allowing you to accept payments on the go. You need to take…
The walls between payments and commerce are being eliminated. The accelerated move to the online world brings about new risks associated with the fraud. This article is about the growing trends in payments and Bankful apps. Growing Trends in Payments In the increasingly digitalized world, businesses need to invest in…
Are you thinking about opening an online store? Shopify is one of the most popular eCommerce platforms, and it’s perfect for entrepreneurs who want to start their own businesses. This article will show you how to set up a Shopify store and start selling in seven easy steps. How to…
So much about a customer’s journey has changed over the past two years. From where they get their information, how they find brands, who they go to for referrals, how they compare products and services, and what influences their decision to buy or not. The entire experience from start to…
Wix is a web builder with over 40 million websites built using the service. The platform offers a wide range of tools and services to create your online store or website. There are many reasons why you might need to create a website. Perhaps you’re starting a business and need…
Thanks to the rapid adoption of digital platforms, customer preferences and needs are always changing. This has made it more important than ever for business owners to pay close attention to what their ideal audience wants from their experience with them. The best way to achieve this is to create…
Having a robust focus on engaging with your customers and providing a favorable customer service experience along every touchpoint should be the aim of your business. In order to meet customer expectations, a solid customer engagement strategy is a must. Customer Engagement Strategy Defined An effective customer engagement strategy orchestrates…
Cryptocurrency has taken the financial world by storm. Both large corporations and small businesses have taken notice, realizing that the use of cryptocurrency is no longer a passing trend. To stay competitive, businesses of all sizes should consider accepting cryptocurrency as a form of payment. Cryptocurrency Defined Cryptocurrency, also known…
Contact center agents deal with many daily issues, which can lower customer service quality, add to the operational costs and reduce the overall efficiency of the contact center. Thankfully, there are certain steps you can take to avoid higher contact center costs and lower customer service quality. This article will…
If you have just launched a new e-Commerce store, you will need a way to take and process payments. Brick and mortar shops certainly don’t have this problem, as they have long been set up to accept all forms of payment. However, online stores work in an entirely different way.…